You've served your country well.

Honor is due.

Contact us today at 1.877.VETERAN



Home / Categories / General Information


Nexus Letters and Your VA Disability Claim

By Jon Corra · September 28, 2015

If you’re filing a VA Disability claim, there are few things that you must have in order to get service connected for a disability. One of the most important aspects of qualifying for VA disability is that you must have served in the military. I often use humor in my blogs, but I’ve seriously had people ask me if they can qualify for VA disability if they never served. The answer is no. If you did serve, you will need a proper discharge, and of course, medical treatment. Anyone who has even glanced at this blog before will tell you that medical treatment is one of the most important parts of a VA disability claim. Today though, we are going to discuss one specific aspect of medical treatment; the nexus letter.

A few things come to mind when I hear the term “nexus letter.” First of all, it sounds a lot fancier than it actually is, and two, how I have I possibly waited this long to write about nexus letters? Though I may act like photos 4 054it often, I am not perfect, so it’s possible for me to forget to write about a topic for several years. But also, I don’t deal with nexus letters frequently because I mostly interact with Veterans when they are in the beginning stages of their claims. Nexus letters usually come in later in the process.

So, the first question one might be led to ask is “What is a nexus letter?” It is simply a written statement from a medical professional that states that your current medical condition is a result of your time in service. In other words, the medical professional is arguing that, based on their medical opinion, your current injury is impacting your life because of the time you spent in service.

Before I mentioned that I don’t often encounter Veterans with nexus letters because I interact with Veterans who are new to process or new to our firm. That does not mean that you can’t submit a nexus letter early on. In fact, some would argue that submitting a nexus letter early in the process is a positive. This is especially true for Veterans who have limited medical treatment to back up his or her claim. For example, we interact with Veterans who were Airborne Rangers quite often. All Vets are tough, but these individuals are the toughest of the tough. They will often avoid medical treatment because of their training. (Granted, that is true of most Veterans I meet.) So, they aren’t likely to have a long history of medical evidence. However, if an individual has issues with their knees, back and feet, it would be easy for a doctor to write a nexus letter for them if they had a lot of jumps in service. Personally, the only time I’ve ever jumped out of a plane is when it taxied at DFW and we had been delayed for five hours. Even then it was more like a leap onto the terminal. Many Veterans have described the impact jumps have on them in service, and it is surprising anyone would do it more than once. If you had 30 jumps in service, then discharged and started working at a desk job, it would be difficult for a doctor to argue that your joint issues didn’t come from service. This is of course assuming you did not have a car wreck after service or took up kickboxing as a hobby.

Nexus letters are also important if you are denied because of the result of a C&P exam. I always try to be upfront with my readers, and I also try not to bash the VA in my blogs. The latter is becoming increasingly difficult. However, while many C&P examiners are well qualified individuals who are dedicated to their field, we often see reports that don’t support a Veteran’s claim. Let’s just say that if C&P reports were compared to mobile phones, they wouldn’t be iPhones, or Android devices, they’d likely be Blackberry phones instead. A nexus letter can go a long way to negate what a C&P examiner states in their report. Think of it as second opinion in this case.

grey's giphyI don’t personally know any doctors. In fact, most of my knowledge of them is a result of watching Grey’s Anatomy or my time with the firm. This has led me to two conclusions: doctors will disobey the Hippocratic Oath to prove their love, and they are often hesitant to write that one thing is a direct result of another. Seriously though, you might have a difficult time finding a medical professional that will state that your medical condition is a result of your time in service. This is especially true if you have not treated with them for a while. If this is the case, you might see language like: “your injury is at least as likely as not” a result of your time in service. In circumstances like this, it’s important to consult with an attorney or service officer to determine your best course of action.

While a good nexus letter can help your case, it’s no guarantee of approval. That is why I stress medical treatment as a whole for your VA disability case. Going to the gym once isn’t going to make me look like Jake Gyllenhaal, and seeing a doctor once won’t likely make a strong argument for a VA disability.

If you liked what I had to say today, feel free to give me a call to discuss your case. Our toll free number is 1-877-526-3457. If you’re not free to talk now, fill out this form to schedule an appointment at a later time.


The United States Coast Guard: A Fascinating 225-Year-Old

By Jon Corra · August 4, 2015

For the most part I write this blog to educate Veterans, spouses and the public about the VA disability process. I’m approaching five years in this career and I’ve been writing this blog for nearly four

Photo Credit: US Coast Guard Twitter Account.

Photo Credit: US Coast Guard Twitter Account.

of those five years. It’s by far one of the most rewarding parts of what I do. I’m aware that my blog is quite successful and a lot of people read it every month. With that in mind, I like to open up from time to time and tell you a little about myself. After all, if you trust me to get facts about the VA, you should likely know a little about me. Today I want to spend a little time talking about my favorite branch of the military, the United States Coast Guard.

Before I get too deep into this blog, I want to say that all the branches of the military have some pretty cool aspects. Any person willing to put on any military uniform deserves our respect and admiration. I actually have friends who have served in the Army, Navy, Air Force, and the Marines. However, I don’t know anyone personally who served in the Coast Guard. As today is the 225th birthday of the Coast Guard, I’d like to explain why I am so fascinated by what some call “The Coasties.”

First of all, Coast Guardsmen are like unicorns for me in that I so rarely get to interact with them. Over the past four and a half years I’ve talked to thousands of Veterans. Most of these Veterans served in the Air Force, Army, Marines, and Navy. I’ve talked to fewer than ten Coast Guard Veterans during my time with the firm. However, that number has increased in recent months. Some might say I have engineered our SEO to appeal to Coast Guard Vets, but that can’t be proven. Honestly, a lot of Coat Guard Veterans are aware of their eligibility for VA Disability Compensation, and that needs to be addressed. Also, many civilians forget that the Coast Guard is a military branch. That is really unfortunate. Granted, the Coast Guard is not a part of the Depart of Defense like the other branches, but instead it’s a part of the Department of Homeland Security.

Photo Credit United States Coast Guard Twitter Profile

Photo Credit United States Coast Guard Twitter Profile

Many people also don’t realize that the Coast Guard participates in foreign wars and conflicts too. While their numbers are much smaller than the other branches, the Coast Guard has participated in Operation Iraqi Freedom, Operation Enduring Freedom, Dessert Storm/Shield, Vietnam, Korea, and both World Wars.

I actually learned a lot recently while talking to a Coast Guard Veteran about the role of the Coast Guard. I had no idea that in addition to patrolling our oceans, they also patrol our rivers and ports. I live along the Ohio River, and they patrol this river on a regular basis. We have a lot of industry along the river so they do their part to keep it safe.

In a superficial way, I even like the way their aircraft, boats, and cutters look. Most of them are white with a large orange stipe and a smaller blue stripe. They really stand out and look amazing.

So I am nearly at the end of my blog, and I haven’t actually told you what it is about the Coast Guard that I find fascinating. Really it isn’t one thing in particular. It’s the fact that they are often forgotten as a military branch, the fact that they are doing more than we know to protect our coastline, ports and rivers, and even that they deserve better than to have Ashton Kutcher represent them in the cinema. (Will anyone get that reference?) Honestly the interactions I have has with Coast Guard Veterans has been great. I always talk their ear off, and they are happy to answer all of my questions regarding their time in service. I hope to learn a lot more about the Coast Guard in my remaining time with the firm. And, if any Coast Guard Veterans want to learn more about VA Disability, give me a call today for a free consultation. 1-877-526-3457. Or, fill out this form and we’ll call you at a more convenient time.

(Almost) Everything Veterans Need To Know About eBenefits

By Jon Corra · July 24, 2015

There aren’t a lot of guarantees in this world. However I think we can all agree that we will all eventually pass away, we will never see Vin Diesel win an Oscar, and if you’re a Veteran, you know that ebens 2if you call the VA, you are in for a long wait. It’s a reality too many Veterans are aware of in our modern time. Now, my goal is not to shame the VA, that’s not my job…but wait times can get ridiculous. A friend of mine recently called the VA’s 1-800 number and was put on hold for more than four hours prior to hanging up. And while it may seem like I am just making this up to make my blog seem more entertaining, he actually sent me screen shots of his phone during the wait. So, what other options do Veterans have when it comes to obtaining information about their disability benefits, healthcare, and other VA programs? The internet may have the answers.

We find that a lot of the Veterans we interact with are often not aware of the VA website “eBenefits.” Before we get too far along I want to inform my readers that my information is not a result of first-hand experience with the website. As I am not a Veteran myself, I can’t actually access most features of the site. My experience comes from what I can obtain as a civilian as well as my interactions with Veterans over the past several years.

So, what is eBenefits? Essentially the eBenefits website is a web portal in which Veterans can access information about their disability benefits, healthcare records, and even enroll in programs for education and housing. I am a cynic, especially when it comes to the VA, and even I was impressed by everything you can do on this site. I was also surprised to learn that it has been around since 2007. I mean the same organization that sends my firm claim files in paper form, and as we learned this week, has a finical management software dating back to the 70’s, actually started a web portal just a couple of years after Facebook was created. (I told you I was cynical.) However, I actually do applaud the VA for this program. Many facilities did not make online access a priority until several years later. As someone who works in social media, I will also say that the VA does really great job with their social media presence. However, if your waiting months to see a doctor for your PTSD, a nicely worded Tweet isn’t going to do you much good. Maybe the social media team can share some of their efficiency with disability administrators.

You might be wondering why you, as a Veteran, should use eBenefits. That’s actually a simple answer. It offers a great alternative to calling the 1-800 number. Further, you have quicker access to your medical records. With eBenefits you can see what is going on with your VA Disability Claim, and you can even file for benefits by way of the site. Due to the fact that I am not a Vet and I have no first-hand knowledge of this tool, I decided to ask some friends of mine what their thoughts were on the eBenefits site. My buddy John stated that he found it pretty helpful. He went on to say “I use it to keep track of claims and to get proof of payment, rating, etc.” Further, another friend of mine, Jamie, is the spouse of a Veteran. She states that they always use the website as opposed to the 1-800 number. Further, she states that they actually find it very helpful. As a whole, if you aren’t being represented by an attorney, it’s a good way to stay up to date with your VA Disability timeline. A warning though: you will likely go very long periods of time without a status change

photos_4_005_w640Is it accurate? Well, sort of. Honestly, from what I have been told by Veterans, it is better than it used to be. It’s not flawless, but it works well enough for what most people need it to do. When I first started working with Vets, most people complained that it was not very accurate and rarely updated the status of a case. Now it’s not as much of an issue. It’s not completely without issue, but it’s getting there.

So, why would I be telling my readers about eBenefits? Honestly, I have a vested interest in this site because it is helpful for what we do at the firm. Too often we encounter Veterans who aren’t aware of the status of their case. Either they had a representative who didn’t keep them informed or it’s simply been too long for them to remember their most recent decision. Well, with eBenefits a Veteran can get all of the up to date information we need to determine eligibility for their claim. This includes the status of their claim, their percentages, and what disabilities they have applied for in the past. This can be a big help for our initial appointment.

So, if you have you want to get some answers a little quicker from the VA, check out the VA eBenefits site. It’s free, works pretty well, and can be pretty helpful. If you want to know what we can do to help you with your claim, fill out this form so that we can contact you for a free consultation. Or, if you’d rather talk to me, call me toll free today: 1-877-526-3457.

Are you eligible to receive VA Healthcare?

By Jon Corra · June 5, 2015

Here lately I’ve been getting to meet more Veterans in person for intake appointments. It’s actually pretty neat because when I meet a Veteran in person I get to learn more about them and the photos 4 057interaction is always great. Recently, during one of my intakes, I was speaking with a young Veteran about healthcare. When I say young, I mean he was so young he was born after Desert Storm ended. So, it definitely showed my age. That aside, he had a wonderful case for PTSD. I asked him what kind of treatment he was pursuing at this time, and replied by saying “none.” I was a little concerned, so I asked him why he was not treating, and he states that he could no longer afford it.  I found this odd because he was a combat Vet who was discharged in 2012. I asked if he knew that he was able to get five years of free healthcare through the VA, and he stated that he had never heard of that before. When I explained to him how the process worked, he was immediately relieved. I was also relieved because now that he is treating again, we are a lot more likely to get him service connected.

Granted, I talk about treating all of the time in my blogs. It’s the number one thing any Veteran can do to help their claim. But, what can you do if you can’t afford healthcare. Technically, we are all “supposed” to have healthcare now, but even with coverage, many people don’t go to the doctor because of the cost associated with copays etc. However, I find most Veterans aren’t aware that they are eligible for benefits. The reason for this is simple; they don’t know how to see if they are eligible. This really isn’t the fault of the Veteran though. If you try to call the VA, you are likely put on hold for an eternity. Recently a friend of mine called the VA regarding an exam. He was put on hold so long he could have watched the entire film “Titanic” 1.5 times. That is not an exaggeration. Most of us don’t have enough time to sit on hold for the length of a James Cameron film.

WHAT IF i TOLD YOUWhat if I told you there was an easier way to find out if you are eligible to receive VA Medical Benefits? Would you believe me if I told you the time it took to determine eligibility was shorter than it would take you to read this blog? Well, it’s the truth. I first blogged about this subject last summer when I found out about the eligibility calculator on the VA website. Since many people still have not heard about it, I wanted to remind everyone how it works again.

If you simply click this link, enter in the information when it prompts you, you can determine your eligibility in just a few short minutes. If you are found to be eligible you can actually take it one step further, and sign up for benefits. This is one of those rare instances in which the VA has something somewhat streamlined. It’s so simple, I had Alex Kyle, our IT Specialist, do a dry run for me. Alex served in the Marines from 2003-2009 and served in combat. It only took him 4 minutes to determine eligibility. He then jokingly said that it would have taken an Airmen 3 times as long.

Kidding aside, this is a great tool. If you are even a little curious about the healthcare benefits the VA can provide to you, I suggest running your information through the calculator. You don’t even have to put your name or social security number in the system to determine eligibility.

If you would like to know more about VA Disability, or if you’d like to schedule a free consultation, give us a call today. Our toll free number is 1-877-526-3457. If you can’t talk today, fill out this form, and we’ll give you a call at a later date.

The Right Way, and The Wrong Way, to File VA Disability Claims

By Jon Corra · April 30, 2015

I really like cars. Because of that I also happen to really enjoy car racing. As a child of the 80’s one of my first experiences with auto racing involved a little film called “Days of Thunder.” Released in VA Disability claim denied1990, this film centered on the increasingly popular sport of NASCAR. The stars were a young Tom Cruise and his eventual wife, then ex-wife, Nicole Kidman. The film also featured a ton of product placement. Unfortunately I don’t have time to go into the details about how this is the real reason I liked the film. Instead, I want to focus on how the character of Cole Trickle had two different approaches to racing, and how this is much like how many individuals representing attorneys approach VA Disability claims. I know it’s a long way to go just for an example, but this blog is popular for a reason.

In the beginning of the film Cole approaches racing flat out. He throws caution to the wind and does not care about the consequences. This results in a lot of crashes and conflict along the way. He fails to win a race with this approach. Many representatives approach VA Disability claims the same way. Veterans Disability is very complicated. Not everyone who can represent a Veteran for a claim understands how the process is so nuanced. This results in a lot of awful claims being filed that have little to no chance of getting service connected. For instance; I have seen some individuals who served for two years during a non-combat period with more than 30 claims. Is this possible? Absolutely. Is it likely? That answer is no. Unless you had some horrible accident in which you were severely injured, or spent every day of those two years in the sick bay, most of those claims aren’t valid.

An area in which we see a lot of invalid claims involves PTSD. In the past week I had two separate individuals who served in peace time claim PTSD. If you have read my previous blog entries then you know that it is possible to file a claim for PTSD for Veterans who are non-combat, and be successful. However, you have to have a valid stressor. The two PTSD claims that I did not take did not have valid stressors. (They also did not have a diagnosis for PTSD from a doctor.) One of the Veterans claimed that his stressor was home sickness while in the military while the other stated that he was yelled at often in basic training. While I have not served, I have seen films like “Jarhead” and “Full Metal Jacket,” and I realize that if I sign up for the military I will likely experience both of these issues. It may seem like I am making fun of the Veterans who filed these claims, but I’m not. They weren’t well versed in the law and were not aware of the criteria for a PTSD claim. Instead my issue comes from the people who helped them with their claim. One Vet was represented by an attorney, the other by a service officer. At no time did the representatives tell the Veteran that their claims did not fit the criteria for PTSD. Instead they pursued it. These representatives either did not know how a PTSD claim works, or they simply didn’t care. Either of those situations is scary. Sometimes we get paperwork from another firm and I will think: “Who filed this, Dr. Seuss?” I know I am making jokes in this blog as I like to keep things lighthearted, but this can be very serious.

days of thunder giphAbout halfway through Days of Thunder Cole sits down with his crew chief and they work out a plan for Cole to change his approach to racing. Instead of going all out every lap and wrecking more often then not, Harry Hyde tells Cole to try things his way. This approach is more methodical, finessed, and calculated. Harry had years of experience winning and his approach worked. Cole won the next race he competed in. This approach is how the attorneys and staff of Jan Dils Attorneys at Law approach representing Veterans. We won’t pursue every claim under the sun. We will only pursue claims if there is enough evidence to support them properly. We do this through researching every Veteran’s claim file. This is a very labor intensive process and it can take a while, but it works. If we don’t see enough evidence to support a claim we will withdrawal on it after discussing with the Veteran how we came to that conclusion. This thorough review also allows us to find new claims the Veteran may not have been aware that he could file for prior.

Here is an example of this works. In the CFR, every disability is assigned a rating code. For instance, shoulders have one code, back another, and so on. Most mental disabilities are rated under the same rating code. So, PTSD, Depression, Anxiety, Panic Disorder, and a bunch of other claims all get rated via the general rating formula for mental disorders. The point is that it makes no sense to file a claim for each of these individually. This takes longer and it is not necessary. When someone comes to us with PTSD, anxiety, depression, or any combination of these or other mental disabilities, we file it as one big claim. It would read as PTSD to include depression, or panic disorder, or all claims. It just depends.

Why are we so calculated in our approach? It’s simple; we believe our Veterans deserve fair representation. We don’t want to get their hopes up if we know we won’t be successful on a claim. That is not fair to them, and it makes for bad business. Our Veterans deserve an honest representative who will be upfront with them regarding their claims.

We are passionate about helping Veterans. We want our clients to get approved as quickly and efficiently as possible. If you’d like to learn more about our process, or if you’d like to set up a free phone consultation, give me a call today. Our toll free number is 1-877-526-3457. You can also fill out this form if you’d rather talk to us at a later time.

Don’t Take "NO" for an Answer: 5 Tips to Remember When Your VA Claim Gets Denied

By Jon Corra · February 2, 2015

I have a somewhat rational fear of being rejected. Honestly, I avoid a lot of things because I am afraid that someone will say no. It wasn’t until I was talking to someone else who had a similar fear that I realized how silly this fear really is. Plus, when you work for a law firm with a slogan like “we won’t take no for an answer,” you learn to let the fear go by the wayside quickly. A few years back my car was hit from behind by a nice young lady from North Dakota. The car was totaled, and I was afraid of getting a loan for a new vehicle. Eventually someone talked some courage into me and I decided to talk to the bank. I ended up getting the loan, getting a decent car, and have been happy ever since. That fear of rejection almost kept me from getting a decent automobile. I share this story because I know a lot of Veterans I speak to have that same fear when it comes to VA disability. Too often I have talked with Veterans who applied for benefits, got denied, and then let their claim slip away because they were worried about getting denied again. Since I encounter this so often, I decided to put some of my best advice into a convenient list for anyone who has been denied. Here are the top 5 tips to remember when your VA claim is denied.

  1. Everybody gets denied the first time. I’ll admit that statement is quite hyperbolic, but the vast majority of Veterans do get denied their first time. While different agencies will report a variety of statistics about the denial rate, it seems to hover around 80%. This is a horrible statistic, but it means you aren’t alone. Actually most of our new clients are Veterans who have been denied. More often than not we get those Veterans approved.
  2. Continue to seek treatment. Long time readers of this blog will note that I mention this in almost every blog list I make. The reason I do this is that it is one of the most important aspects of getting approved. In fact, I would say that next to serving in the military, it’s the most important aspect of a claim.
  3. Don’t wait until the last minute to appeal. It’s hard for me to preach about this subject because I am great at putting things off. In fact, if there was a book written about procrastinating I would likely wait until it was in the discount bin to purchase it. The VA gives you a year to file an appeal on the first denial. This does not mean you should wait until week 51 to start to take action. Generally, when filing appeals, the sooner you file it, the better.
  4. Seek help. As I work for a law firm I could easily say that everyone should just come to Jan Dils Attorneys at Law and all of your troubles will go away. However, I didn’t start this blog back in 2011 to make sales pitches. While I do believe that our firm is often the best option for Veterans seeking service connection, I simply want Veterans to get service connected. It’s a tough process that few can do alone successfully. Getting help with your claim from an established law firm, service organization, or other resource can relieve a lot of the stress and uncertainty so many Veterans have.
  5. Don’t ignore paperwork from the VA. There are multiple reasons why this may be important. If you filed claims at multiple times then the VA is likely going to send you decisions at different times. It could also be a VCAA, or an exam notice that needs to be addressed quickly. Even though the VA will often send you paperwork that simply states they are working on your claim, it’s always smart to review it first. If you have received an exam notice, ignoring it will result in getting denied.

Getting denied can be frustrating. However it doesn’t mean that your claim is over. If you are denied, and you believe that your claim is valid, I suggest filing your appeal. If you don’t feel doing this on your own will result in a favorable decision, then give me a call for a free case consultation. In fact, we charge no upfront fees for our services. You can reach me toll free 1-877-526-3457. If you are reading this late at night because you can’t sleep, fill out this form, and someone from our firm will call you as soon as possible.

What New and Material evidence means for a Closed VA Disability Claim

By Jon Corra · November 28, 2014

Long time readers of this blog will tell you that I preach to Veterans about getting medical treatment in order to service connect for VA Disability Compensation. I repeat myself as much as Comedyphotos 4 054 Central repeats “The Daily Show.” I do it because it is important. While medical evidence is important to any claim for VA disability, it means even more for a claim that has closed. We’re going to examine this in a little more detail later on, but let’s first look at how a claim closes.

I get calls all of the time from Veterans who will say something like; “I’m going to get my benefits back to 1978!” While that is not impossible, it’s important to realize that it is extremely rare. In fact it’s more rare than a good Eddie Murphy film. But why is it so rare? The answer is simple; it’s rare because claims can close. At each level of the VA disability process you have decisions that have to be appealed. Sometimes you have a year to file an appeal, but other times you only have 30 days to take action. Sometimes that action is filing an appeal, sometimes it’s requesting a hearing, but the important thing to remember is that there are deadlines. Failure to respond to these deadlines will result in the closure of your case. The longest period of time you have to take action is one year, and that is after the initial decision. That is why I tend to be more than a bit skeptical when someone tells me their claim has been going on since Carter was in office.

Often when someone suggests that they have a claim that is old I’ll ask a follow up question. I’ll often ask when they last received a decision. The answer to this is something like 10-15 years ago. When asked if they filed an appeal the answer is either “no,” or “yes, but I have not heard anything yet.” I agree, the VA is slow, but it does not take them a decade to make a decision. There are a number of reasons a Veteran may not be aware the VA made a decision, but I’ve personally never seen them neglect a case for 10 years.

Read More: 8 Steps to Speed Up Your VA Disability Claim

So, most likely your case has closed. If this is accurate, your case will have to be reopened. If your cased is reopened it is like starting over again from the beginning.It is important to keep in mind that if a claim is closed, you will also lose your back pay date. If you want to reopen your claim, you have to have new and material evidence. So, what is new and material evidence? According to the Cornell University Law School, new and material evidence is defined as the following: New evidence means existing evidence not previously submitted to agency decision makers. Material evidence means existing evidence that, by itself or when considered with previous evidence of record, relates to an unestablished fact necessary to substantiate the claim. New and material evidence can be neither cumulative nor redundant of the evidence of record at the time of the last prior final denial of the claim sought to be reopened, and must raise a reasonable possibility of substantiating the claim.

That sounds pretty complicated, but it’s actually quite simple. New and material evidence is essentially something that has not been submitted prior.  New medical evidence is the most common type of new evidence that is submitted. If you haven’t received medical treatment since your claim was closed, or have evidence that was not submitted prior, then you’re not likely going to get a favorable decision.

If you would like to know more about reopening a claim, or if you’d like to learn about becoming a client, give me a call for a free consultation. You can reach me on our toll free number: 1-877-526-3457. If you’d rather be contacted at another time, fill out this form now.

How to get the Veterans Benefits you deserve (part one)

By Jon Corra · November 4, 2014

I’m not afraid to admit that I had a bias towards lawyers before I started working for a law firm. I thought all attorneys were like Saul Goodman from “Breaking Bad.” I had this vision of a bunch of high strung individuals shouting legal jargon at the top of their lungs while citing Black’s Law Dictionary. In reality it’s nothing like that. I am more high strung them most of our attorneys and I haven’t had to read anything from Black’s Law Dictionary in the past four years. In all reality this office is pretty laid back. Granted there are days I wish I worked for Annalise Keating so that there would be a little more excitement, but I don’t think I have enough energy to keep up with all of that dialogue. We find that a lot of my misconceptions about attorneys are also true about Veterans when they consider hiring legal representation. So, what is it like to hire an attorney for a VA Disability claim?

Read More: 7 Misconceptions about hiring an attorney.

Most of our clients, regardless if they are hiring us for help with Veterans Disability, or SSI, have not worked with an attorney before. In fact, some of our VA clients are in their late teens or early twenties. It can be quite intimidating especially if you think that an attorney is some caricature from a television show. While there are some attorneys like that out there, we don’t employ them here. When you first call our office you will greeted by a friendly receptionist. If this is your first time calling they will ask if you need to talk to someone about Social Security or VA Disability. If you are interested in help with VA Disability you will then get transferred to one of our leads specialists.

If you are truly lucky you will get to talk to me at this point as I do some of our lead calls. Honestly this is one of easiest conversations you will have. You pretty much know all of the answers by heart. We will ask some basic information. This includes your name, dates of service, discharge type, and some other basic questions. If you meet the basic requirements we will then likely schedule you for what is known as an “intake appointment.”

Intake appointments are kind of like making it to Hollywood in American Idol. (I do apologize for all of the TV references.) In other words, you’re not a client of ours yet. This appointment is more in depth. The conversation will last at least 45 minutes and will cover a lot of information about your case. We often discuss your 

specific claims, type of treatment history, medication, and even ask for you to give explanations of how it occurred from your time in service. Intake appointments can be a little intimidating at first, but we are professionals, and we understand that some of the information discussed can be difficult.

After the intake is complete our specialists are able to determine if we can assist you or not. If so you will be asked to fill out a new client package. Clients who complete intake appointments in person will fill this paperwork out during the appointment. Individuals completing an intake by phone will receive a packet in the mail. The packet will arrive in a bright yellow envelope and include paperwork, a copy of “How to get the Veterans benefits you deserve, a card with your case managers name on it, and a return envelope in which to send back the papers.

Once the paperwork is filled out and sent back to our office, you are then a client of ours. It’s really that simple. Your case manager will call to introduce themselves, and you move on to the next phase of the process. We will explain more about that in a future post.

If you would like to start this process, give us a call today via our toll free number: 1-877-526-3457. If you can’t talk now, fill out this form now so that one of our specialists can call you at a better time.    

Veterans Day Offers for 2014

By Jon Corra · October 31, 2014

As I left for work today the last thing I noticed was the framed poster I have on my wall of the film “Jarhead.” As I looked at it I smiled because I realized how close we are to Veterans Day. Honestly, I get more excited about Veterans Day then I do for Thanksgiving. Why would someone who hasn’t served in the military get so excited for Veterans Day? Well, its long story, but you will learn more about that at a later time. Our form will kick off Veterans Day Weekend on November 7th with a free cookout for Veterans. A lot of people wonder why we don’t do this on Veterans Day, and it’s actually quite simple. There is so much going on for Veterans on the 11th that we want our Vets to be able to enjoy everything that is offered. Plus, why not take more than one day to celebrate Veterans? Obviously we want as many Veterans as possible to stop by our cookout, but we want to let you know about what else is going on this Veterans Day.

The following restaurants are offering free or discounted meals for Veterans.

Applebee’s Free Meal

On Tuesday, November 11th, from open to close, veterans and active duty military can choose from a free signature Thank You Meal menu that includes some of Applebee’s favorite items, including a 7 oz. House Sirloin, The American Standard All-In Burger, Three-Cheese Chicken Penne, Fiesta Lime Chicken, Double Crunch Shrimp, Chicken Tenders Platter or Oriental Chicken Salad. Must present valid Veteran’s form of identification or be in uniform.

Bob Evans

Veterans and active military personnel will receive free all–you-can-eat hotcakes at its restaurants. All these honored servicemen and women need do is show a valid military ID.

Golden Corral Free Meal

Monday, November 17th from 5 PM to 9 PM get a free Veterans Day buffet and beverage to any veteran who has served in the United States military or is a current active duty service member. All Golden Corral locations will be participating. No identification is required to get your free Veterans Day meal.

Outback Steakhouse Free Bloomin’ Onion® and a beverage

All active, retired military and veterans get a Free Bloomin’ Onion® and a beverage on Veterans Day. Must have valid identification. Plus, all military personnel get 15% off from November 12 thru December 31, 2014.


 On Veterans Day (Nov. 11), active duty, reservists and retired military may enjoy a free dine-in lunch at participating Ryan’s locations, from open until 3:30 pm. Show your military ID or proof of service to enjoy the free meal.

Shoney’s Offers Free All-American Burger

 Shoney’s says ‘Thank You’ to America’s heroes by offering Shoney’s All-American Burger to all Veterans and Active Duty Military Members on Tuesday, November 11th, 2014.

Olive Garden Veterans Day Free Meal

Olive Garden is having a Veterans Day free meal for all active-duty military and military veterans who provide proof of service on Tuesday, November 11, 2014.

Veterans can choose a free entree from a special menu of Olive Garden's seven most popular items. All of these entrees come with freshly baked garlic bread sticks and a choice of unlimited soup or salad.

Texas Roadhouse Veterans Day Free Meal

Texas Roadhouse will be giving away Veterans Day free meals for lunch on Tuesday, November 11, 2014 to active, former, or retired military.

Free entrees include your choice of steak, country fried chicken, country fried sirloin, pulled pork, pork chop, cheeseburger, BBQ chicken sandwich, pulled pork sandwich, grilled chicken salad, or chicken critter salad plus your choice of sides. You'll also get a free Coca-Cola product, tea, or coffee.

You'll need to bring in a military ID, Veterans Affairs card, or Discharge papers for proof of service.

Tim Hortons Veterans Day Free Donut

All U.S. locations of Tim Hortons are giving away a free donut to all active and inactive U.S. military veterans on Tuesday, November 11, 2014. Veterans will need to be in uniform or show military ID.

Here are some other offers for Veterans Day that do not pertain to food.

Home Depot

10% Veterans Day Discount – Home Depot is expanding their military discount out to include all veterans for Veterans Day. Veterans can save 10% off any purchase.

JC Penny

JC Penney will give anyone with a military ID or proof of service 20% off their purchases November 3-15, in-store only.

Great Clips

On Tuesday, November 11, customers who come in for a service can get a free haircut card to give to their favorite veteran. Veterans can also receive a free haircut or get the free haircut card. Haircuts are redeemable until Dec. 31.

Full Circle Yoga (Vienna, WV)

Our friends at Full Circle Yoga are offering free yoga classes on November 11th to all Veterans who present an ID. 

9:00 AM Hot Yoga Series
6:30 PM Hot Yoga Flow
7:15 PM Hatha Yoga Basic

It’s really great to see so many companies offering our nation’s Veterans something for Veterans Day. Have we missed anything? Feel free to comment below to let us know. 

7 Things No One Will Ever Tell You About Working With Veterans

By Jon Corra · October 14, 2014

When I walked through the front door of our law firm nearly four years ago I was not quite prepared for what I was getting myself in to. I had never worked for a law firm, barely knew any attorneys and was working to finish my Master’s Degree in Corporate Communication. I was nervous to say the least. I was expecting everything to be like Law and Order. Or, for our younger audiences, I expected it to be like the set of “How to Get Away with Murder.” The world of Veterans Disability Law is nowhere near as glamorous as what you will see in the law offices on these shows. For me it’s much better. I have made a bunch of friends, had some life changing experiences, and realized most attorneys are just regular people.  The one area in which I was not prepared for the most though, was working with Veterans. Here are 7 things no one will ever tell you about working with Veterans. (In VA Disability)

  1. Veterans know a lot about what is going on. Honestly, most of the Vets I talk to know quite a bit about what is going on with their cases, as well as the VA Disability process as a whole. A Veteran usually knows where his case is in the process, how long things take, and what to expect. This is in sharp contrast to the area in which I worked previously, pool/hot tub sales. Let’s just say that when someone walked in off the streets wanting a hot tub, I had to start somewhere after how water works. It wasn’t in area in which a lot of people had knowledge. This was way back in 2005 before the internet was used for research as much as it is today. It’s actually quite refreshing having someone who knows the process asks you for help.
  2. You will get attached. Maybe this isn’t the case with everyone, but it’s definitely the case with me and the people I work with every day. I know I have talked about this in the past, but I genuinely enjoy getting to know Veterans. In the past couple of years I have met NASCAR driver Austin Dillon, been to a Miley Cyrus concert, met countless NHL players, and even had a photo taken with Norman Reedus of The Walking Dead. Getting to know Veterans tops all of that. Also, I have very eclectic tastes. I have actually made friends with some of our clients after their cases are over. Our case managers get to experience this on an entirely different level. I can recall Jess talking with clients about football when fall started, or Tiffany talking to another Veteran about his horses. Our case managers get to form real bonds with their Veterans.
  3. You will get frustrated. My frustration, and the frustration my coworkers feel, is not with the Veterans themselves, it’s with the process of VA Disability. Because we get to know our clients so well, we also get frustrated with the VA when a claim comes back denied. Especially when there is a ton of evidence to support the claim. We are passionate about what we do.
  4. It can be emotional. Trust me, there is a huge difference in having to pretend to care when someone would tell me that there hot tub quit working and trying not to get too emotional when a Veteran has told you about some of the things he or she has encountered in their lives. While I don’t leave work in tears every day, it is a lot to process. This was especially true when I started working here at 27 years old and hearing individuals as young as 18 tell me about losing friends or getting sexually assaulted in the service. It’s not all bad emotions though. We are thrilled when a client gets a favorable decision. One instance in particular recall standing next to Heather, our lead VA Attorney, calling a client in which I had bonded with prior in his case. She was calling to tell him he was approved for a claim that we had been working for a very long time. I wanted to be there when she told him the good news.
  5. You will learn a lot. VA Disability is no walk in the park. I’ve been doing this for a while and I am still learning. Also, things are never  black and white, so it can be quite confusing. Before seeing the trailer, I thought the movie “50 Shades of Gray” was about the 38 CFR. You also learn a lot about the military and how nuanced the institution as whole is for the individuals who serve. A lot of experiences are the same, but the little differences make for much different views.
  6. It’s very rewarding. Regardless if it simply a Veteran telling me “thank you” for helping him out with a question, or letting a Veteran know that they are approved for 100% and can find a place to live now, it’s a feeling not too many other things can match. Just last week a young Veteran came in to become a new client of ours. A recent transition in the firm has me working with Veterans in person more, which is really cool. He was nervous at start. However, while talking, he became more relaxed. This was someone who you could not help but like. When I left he thanked me because he felt more at ease. He said that because of our interaction he was not worried anymore. I’ve seen transition within individuals who I met at the beginning of the process and are much better now that their case is over and they are getting the benefits they deserve. Witnessing that change is powerful.  
  7. It will make you proud. I work in social media part of the time. That includes writing this blog, and of course being on Facebook, Twitter, and so on. You see a lot when you spend a large part of your day in social media. This person I know goes on and on about how much she loves her job because it pays so much and she gets to go on exotic trips to destinations like Orlando, Florida. (Sarcasm is intended there.) While there are certain perks to what I do, that is not why I like it. I get to tell people that I work with Veterans. The people who defend our country, and are often forgotten let me into their lives, get personal, and they allow me to be part of the representation for their VA Disability claim. I can honestly say I am proud of the work I do.

Read More: Read More: (Almost) Everything You Need To Know About VA Disability

I may not always work in VA Disability, but when that time comes I still want to work with Veterans in some capacity. I never believed this is the type of work I’d be doing. I didn’t realize before that simple interaction with people I respect so much would be this positive.

I encourage you to call me today for a free phone consultation. I’d love to discuss your options and see if Jan Dils Attorneys at Law can help you get the benefits you deserve. Reach me toll free at 1-877-526-3457. If you’d rather we contact you at a different time, fill out this form now so that we may contact you later.