How finding the right VA attorney is like finding the right car dealer
I’m car shopping right now, and it is becoming rather difficult for me because I change my mind three times per day regarding what kind of car I want to buy. I’m not joking when I say that I’ve considered everything from large pickup trucks to small hybrids, and everything in-between. While the kind of car I desire has changed often, the type of listing I’m searching for has not. I will not be purchasing a new car or a used one, but rather a certified pre-owned car. I really don’t see the point of buying a new version of a car when I can get the same model, just two years older, for much cheaper. However, I am not about to buy a Mercedes-Benz C-Class from a dealer that is not authorized to sell that brand of car. A Certified Pre-Owned car has to go through multiple inspections and has to be up to certain standards in order for it to be marked as “certified.” For most manufactures, this means new tires, brakes and several other safety and mileage requirements. A two year old C-Class with 100,000 miles will not be certified by Mercedes. Essentially, when you buy a CPO car, you are paying a little more for some piece of mind, and the people you are purchasing your car from have a vested interest in you purchasing from them. If I buy a CPO Mercedes today, there is a good chance I will go back to their dealer when it’s time to purchase a new Mercedes. That is what I try to explain to individuals when they ask why they should hire our law firm instead of going with a volunteer organization. It’s not like buying a car; it’s more like trying to find the right car dealer.
Yes, there are some ways to have people represent you in which it won’t cost you anything. But while these may seem enticing, the fact of the matter remains that they don’t have a vested interest in your case. Essentially, a vested interest means that we have a stake in your case. In this situation it will benefit us financially to get you approved as quickly as possible. We have a contingency fee for our representation. Our fee is 20% of whatever back you receive. In other words, if we don’t get you service connected higher than you were before coming to us, then you won’t be charged an attorney fee. This is in contrast to a divorce attorney for instance which charges a retainer fee that they keep regardless if you win or loose. The quicker we get a Veteran their benefits, the quicker we are paid for our services.
Another aspect that comes in to play when you hire a moderately sized law firm like ours is resources. Small law firms and certain volunteer organizations may only have one or two people working on your case. Our firm has over 20 staff members and 3 dedicated attorneys who specialize in VA Disability Claims. Because our staff specializes in different aspects of a VA Disability case, we are more efficient across the board. Kris is a C-file review expert while Andrea schedules hearings and Bobbie reviews records. Having a support staff like this also frees up our attorneys to better represent our clients at hearings. I often use the comparison of lawyers to doctors. If you walked into the emergency room, you’d be a little put off if the head of neurology was doing triage, mopping the floor, changing the bed sheets, writing your bill, and on top of all of that, performing your brain surgery. When we go to the ER, we accept that the doctor does one part of the medical process, and the other people support him or her. Our firm works in the same way. Our attorneys are like the head of neuro. They are usually meeting with clients to prepare them for hearings, or representing our clients in a courtroom. Because of our large staff, the attorneys don’t have to worry about filing appeals, or requesting medical records. They can focus on the most important aspects of the case instead of paperwork that is very tedious and time consuming.
Most organizations who offer free representation usually have one, or just a handful of individuals working on cases. So, that is one person who has to do all of the following; evaluate Veterans to see if they’re eligible for benefits, request and review medical records from private doctors and VA facilities, file appeals, file new claims, request and review claim files, not to mention keeping all of their clients informed about updates. That is a lot for one person to handle. Now multiply that number by however many people they are representing and the workload becomes even more overwhelming. So, in an office like ours, we have are able to share the work load and keep our clients informed. We even have policies in place for our employees to return calls in a timely manner, and we have safeguards in place so that appeals get filed before they expire, and to make sure we get records from providers on a regular basis.
Another reason why I wanted to buy a certified Mercedes from an authorized dealer is that they have mechanics that are specially trained to work on this specific brand of vehicles. I know that the people who have certified this car have special training from Mercedes-Benz to work on their cars. The same is true when you go with a law firm as opposed to a volunteer organization too. Our lawyers have law degrees and they are passionate about law. It’s not just something they do on their spare time, it is their career.
Overall, I am not trying to bash any volunteer organization. They do great work, and they do a lot to help Veterans as a whole. These groups often give Veterans a sense of community, and that’s really important. However, when it comes to something like a disability claim, it’s often better to let experts represent you.
If you’d like to know more about hiring an attorney, or if you’d like to speak to someone about your case, call now for a FREE consultation. Our toll free number is 1-877-526-3457. If you’d rather be contacted by one of our specialists, fill out this form, and we will be happy to call you at a better time.